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Advanced ticket options

Last Updated: Jan 05, 2018 03:53AM EST
Create ticket details that are as dynamic as your event by using advanced options. Advanced options can be enabled at the ticket type level when creating or editing an event under "Ticket Types" and "Advanced Options."

Collect additional customer data: By default, MissionTix does not require the following additional customer data fields, but you can make a customer response mandatory by selecting the “required” box.

Require name per ticket: By default, MissionTix does not collect a unique attendee name for each individual ticket to make checkout quick and easy. Instead, the name on each ticket will be the name of the ticket buyer who placed the order. Select the “require name per ticket” field if you require each ticket be assigned to a specific person. When enabled, your ticket buyers will be prompted at checkout to enter an attendee name for each ticket.

Shirt size: Some events, like races and marathons, include T-Shirts with admission. When enabled, this field will prompt ticket buyers to request a specific t-shirt size.

Additional contact information: Event organizers have the option to both request and require the following contact information from their attendees: email address, company name, emergency phone number, hometown/city, gender, date-of-birth, and emergency contact.

Door time: If your ticket types allow entry at different times, override your event's start time with unique door times per ticket type. As an example, if VIP ticket holders enter an hour earlier than standard admission ticket holders, edit the door time for your VIP ticket to reflect that difference in your event listing.

Schedule a price increase/decrease: You can set an automatic price increase on the day of your event, or schedule a ticket price increase or decrease at a specific day and time.

Pro Tip: Incenticize your customers to buy their tickets early by offering a discount for buying tickets by a specific date. Just schedule an automatic price increase after that given date. Custom date ranges are helpful for setting-up pre-sale periods or to coincide with a marketing push.

Setting minimum and maximum ticket purchase per order: Set the minimum or the maximum number of tickets a single attendee can purchase in a single order.

Example: Event organizers can set a maximum of one ticket per order, so attendees can only purchase one ticket at a time. By default, customers can purchase up to 8 tickets in a single transaction.

Ticket Type
Status: If you no longer want to make a specific ticket type available to your ticket buyers - but do not want to delete that ticket or its details - simply select “disabled”.

Note: Disabling a ticket is different than selling out of tickets or deleting a ticket. Disabling a ticket preserves all of the ticket details you’ve created but hides the ticket type from all customer-facing promotions, preventing your attendees from viewing that ticket type on your event details.

Allow multiple scans: By default, attendees can only scan a ticket once before it becomes invalid. However, if you are not concerned about tickets being used multiple times, have multi-day access tickets, or are feeling generous, we provide you the option to “allow multiple scans.”

Multi-Day Access Tickets: The multi-day access option is only available if your event spans across multiple days. Multi-day access is for multi-day admission ticket types. When enabled, a uniquely barcoded print-at-home ticket is generated per day, as entered in the dates valid fields.

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