Support Center

Collecting additional attendee data

Last Updated: Jan 05, 2018 02:54AM EST

Capture additional customer data in the "Event Details" section while creating or editing your events.

You can view your attendees’ responses to these questions in the ATTENDEE LIST export.

Enable Americans with Disabilities Act: Enabling this field presents two questions to your attendees during checkout: “Do you require special assistance?” and “Please specify any dietary restrictions.”

Add a question: Ask attendees any question you want. This allows guests to provide open-ended answers via a text box. You can ask questions like, “How can we improve our event?” or “What band would you like to see at this event next year?”

Ask a yes or no question: Ask a question for which you would like a “yes” or “no” response such as “Is this your first time attending this event?”

Business Type: This field will ask attendees to describe their business or company in a text-box.

Collect Birthday: Ask attendees to enter their birthday.

PRO TIP: Use the information gathered from the “Collect Birthday” field as part of a customer retention strategy, by offering discounts to past attendees on their next birthday.

“How did you hear about this event?”: Attendees are presented with a text box to enter referral data.

“What act are you going to see?”: Attendees are presented with a text box in which they will input a short description of the act (band, speaker, etc.) they are most excited to see.

Was this article helpful?

Contact Us

  • Can't find help on our FAQ? Please complete our support form.

    Contact Us
  • Find Us on Facebook Find Us on Instagram Find Us on YouTube Find Us on Google+ Find Us on Twitter
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found