Support Center

Adding an event

Last Updated: Jan 05, 2018 02:34AM EST

You can publish and begin promoting an event on MissionTix, for free, in just three main steps on the “Create An Event” page in Mission Control. After logging into your MissionTix account, find "Create an Event" in the top navigation to start building.

NOTE: If this is your first time creating an event you will first need to create a venue.

STEP 1 - POPULATE EVENT DETAILS

Event Name - The name of your event is important (and a required field) because this is how customers will search, discover, and select your event.

Age Limit - Some events may not be appropriate for all age groups. As a required field, “age limit” is set to “all ages” by default, but sellers can select from various age requirements.

Event Date(s) and Time(s) - To set the start date for your event, enter the day and time your event will begin in the first “date” and “time” fields. To set the end-date for your event, enter the day and time your event will close in the second “date” and “time” fields.

TIP: Sellers also have the option to only display a start date and time by selecting “Output the Event Start date only in my event listing."

STEP 2 - ADD TICKET TYPES

Ticket Type Name - Create a custom name for your ticket type. This name appears on your event listing, in your sales reports, and on the PDF/mobile tickets attached to an attendee's order confirmation email.

Price - Enter the cost of your ticket. Your ticket can also be free. MissionTix service and processing fees will be added to the cost of your ticket by default and passed down to ticket purchasers.

NOTE: MissionTix does not charge a fee for free tickets.

Stock: Set your stock number to the total amount of available tickets you have to sell. Stock indicates the total number of tickets available of just this ticket type. You can change the stock amount at any time, even after publishing your event and selling tickets.

NOTE: Once you sell a paid ticket, you won't want to delete that ticket type. However, you can always disable the ticket type and then create a new paid ticket.

STEP 3 - PUBLISH AND PROMOTE

NOTE: The publishing page refers to your full event, not specific ticket types. As a reminder, the specific ticket types are tied to your event.

“On-Sale” and “Off-Sale” dates: To publish your event, first set a date range for your ticket sales. “On-sale” refers to the day and time your tickets will first be available for purchase, and “Off-sale” refers to the day and time your tickets will no longer be available for purchase.

“Live mode” and “draft mode”: When an event is in “draft mode” only the seller, with a specific username and password, will be able to view that event. Draft mode is helpful when you’re still finalizing event and ticket details.
“Live mode” means customers can view your event and purchase tickets. If an event is live, but you’ve set your on-sale date range for a later date, customers will not be able to buy tickets until the on-sale date. When a “live event’ that is not yet on sale, customers will be able to view all the event details but not purchase tickets. MissionTix will also tell customers the exact day and time these tickets will go on-sale.


Mark as sold out: Select this option if you want to stop selling tickets immediately. By default, the message on the purchase button will say “off sale” but you have the option to present customers with the message “tickets available at the door.”

Save: Congratulations! You’ve just created a brand new event! You'll be taken to your event listing and here you can copy your event's unique URL.

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